
Katie: keeper of the books, protector of the budget, and reason the lights stay on.
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After nearly 20 years in HVAC, he knows one thing for sure: systems always fail at the worst possible time. That’s why he owns Custom Climate.
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Janiel runs our social media, which mostly means she scrolls through HVAC memes and posts the funny ones for you.
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Cody: HVAC whisperer, thermostat negotiator, and undefeated American Idol predictor.
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Richie: known for his creative solutions, quick jokes, and the occasional “trust me” moment.
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Josh talks to HVAC units. They don’t always listen, but somehow he convinces them to behave.